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Frequently Asked Questions

 

Q. What kind of apparel do you print on?  

We have a large selection of styles and brands available to us for men, women, children, and even pets! We carry t-shirts, hoodies, athletic team wear and much more - Contact us with your desired project and we will do the rest!

Q. What are the sizes for printing? 

Sizes of the imprinting area varies depending upon the garment it will be printed on. For example, sizes in the front of the shirt vary for the adult or youth and the maximum Full Front printing area is 16” x 16” with standard roughly being about 11.5" x 11.5". For Left Chest designs, standard size is about 3.5” x 3.5”. Please contact us with any further questions regarding sizing and dimensions for your project.

Q. How do I get a quote or place an order? 

To place an order, please call or e-mail us. We will need to know the following information: quantity, apparel type, printing location(s), imprint color(s), designs, and your due date.

Q. How does your pricing work?

Pricing is based on the number of colors in your design, the number of print locations, and the quantity of apparel. To keep costs down, use as few colors and print locations as possible. The larger quantity you order, the better price we can provide you with per piece.

Q. What payment options are available? 

Personal checks and cash are acceptable. We now accept online payments via PAYPAL (Credit and Debit Cards). Electronic invoices are always sent to the email you provide, and as soon as you make your online payment, your order will be processed.

Q. What are your set-up and screen fees?  

Free set-up! - we do not charge any set up or screen fees! Artwork fees do sometimes apply - every order is customized to suit your needs so prices always vary.

Q. What is your minimum order?

We DO NOT have a minimum order, so you can order as little as one or as many as you want. Keep in mind, however, that screen printing is based off of quantity so the more your order the less expensive per piece!

Q. Can I mix and match shirt colors and sizes?

Of course! We can print on as many shirt colors and sizes as you need. Depending on the apparel/ink colors, an ink color charge may apply. Remember that the artwork can only be as large as the dimensions of the smallest garment. (Can use two sets of screens: youth and adult)

Q. What's your turnaround time?

Orders are typically completed in 10-15 business days, beginning from the moment your order has been approved and all required payments are completed. We can and will work with you to rush orders when needed if possible on our end.

Q. What about the artwork?

Typically, we design the graphics for our clients. The cost, if any, of your artwork will depend on the design and the time involved in creating it. All of our artwork is custom and catered to your individual needs!

We also will accept your own art, however, your print will only be as great as your artwork quality. High resolution is a must to get the best results. Vector Art files are always best and thus required - CorelDraw, AI, EPS, or PDF.

Q. Still have a question?

If this F.A.Q. does not have the answer to your question, please contact us and we'll be glad to help!

Contact Info

P: 973.376.7510
E: mypenguindesigns@gmail.com
Want more info - contact us page

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Matt Schachtel
Owner/Founder

 

Matt founded Penguin Designs in January of 2007. Since then, the company has stood by its goal of providing cutting edge graphic designs, original concepts and exceptional customer service. Learn more...

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